Refund policy
Return & Refund Policy
At Built Rare, every product is made with care and designed to deliver premium quality. Since most of our products are made-to-order, we request customers to read our policy carefully before placing an order.
Returns
We accept returns only in the following cases:
- Wrong product delivered
- Damaged product received
- Defective or misprinted item
To request a return, contact us within 48 hours of delivery with:
- Order number
- Clear photos/videos of the product
- Description of the issue
Non-Returnable Items
We do not accept returns or exchanges for:
- Wrong size ordered by customer
- Change of mind
- Color variation due to screen differences
- Minor print placement variations
Please check the size chart carefully before ordering.
Refunds
Once your request is approved:
- Refunds are processed within 5–7 business days
- Amount will be refunded to the original payment method
If replacement is available, we may offer a replacement instead of a refund.
Exchange Policy
Currently, we do not offer size exchanges.
Please review measurements carefully before purchasing.
Cancellation Policy
Orders can only be cancelled within 6 hours of placing the order.
After production starts, cancellation may not be possible.
Damaged or Incorrect Orders
If your product arrives damaged or incorrect, email us with proof within 48 hours of delivery and we’ll make it right.
Contact Us
For any support regarding returns or refunds, contact us at:
Email: glamerservice@gmail.com
Response Time: Within 24–48 hours
Built Rare
Premium streetwear built for ambitious minds.